Job Description

Text to apply: 406-213-7502 using code: Specialist

Patient Experience Specialist

**Sign On Bonus Available.**

Join our I CARE team at Sidney Health Center for the competitive wages, benefit package, ability to obtain a wide variety of experience, family-like atmosphere and great work life balance. Sidney Health Center is proud to be among a select few organizations who have been named a Top 100 Critical Access Hospital and named a Five Star Hospital and Nursing Home.

Our pride shows!

About Us

Sidney Health Center is a not-for-profit community based medical center that has been serving people in the MonDak region for more than 100 years. Our passion for caring is shared by doctors, nurses and over 500 employees and volunteers. This commitment to caring is our allegiance to the community as we strive to provide "Exceptional Care for Life" while offering many services that are rarely found in like-size communities. From state-of-the-art imaging services to cancer care to a locally-owned air ambulance service, Sidney Health Center combines the modern medical amenities with a small-town agriculture-based community.

The Position: Patient Experience Specialist

Employment Status: full time

Hours per two-week pay-period: 70

Essential Job Functions:

  • Compiling quality data and reports
  • Greeting visitors and patients, guiding them if wayfinding is needed
  • Assisting patient experience team with projects as directed

Minimum Qualifications:

  • High School Diploma or equivalent
  • General computer knowledge and customer service experience preferred. Prior healthcare experience preferred. Epic experience also preferred.

Certifications and Licenses:

  • N/A

Position Summary:

Sidney Health Center is seeking a Patient Experience Specialist to join our I CARE team in the Patient Experience setting. Essential duties of the position include compiling quality data and reports, greeting visitors and patients- guiding them if wayfinding is needed, and assisting patient experience team with projects as directed. If you enjoy serving others through purposeful work, Sidney Health Center is the place for you. The Patient Experience team is critical to our quality improvement efforts at Sidney Health Center. As a major employer in Richland County, Sidney Health Center offers competitive wages and a benefit package that support a great work-life balance.

Sidney Health Center (SHC) is an Equal Opportunity (EEO) employer. All persons of either sex, of all races, nationalities and religions, disabled or nondisabled, veteran or non, of all ages, as authorized by law, are encouraged to apply for any position at SHC for which they consider themselves qualified according to the position announcement.

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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